Freqently Asked Questions
Can I install this myself?
Yes you can, most of our kits are sold to DIY homeowners, usually installed in one weekend.
Do instructrions come with the kit?
Yes, you will received installation instructions to build your kit.
Will I have technical support?
Yes. If after reading the installation instructions you have any questions please feel free to call or email. We are here to help.
What sizes are available?
Projection can range from 5' up to 20' and the length can be from 6' to as long as you want to make it.
How do I measure?
Measure the area you want covered in terms on projection and length, for attached covers the projection is the distance out from attachment point (wall, ledger board, fascia, etc.) and the length is the distance the cover will run along the house. Freestanding covers use the same terms, however projection is the distance the roofing material run (i.e. roof pans or rafters) across the beams and the length is the distance of the beam line. Please read our How to Measure instructions.
What options do I have for attachment of the Cover?
To the wall, fascia board (if eave/fascia is strong enough) and to the roof top (if eave is strong enough and your not in a snow zone) or Freestanding with the Posts poured into new concrete footings (cannot be bolted to slab, deck or footings).
View more information on attachment options.
My wall is not straight, can the cover work around that?
Yes, typically. In most applications the hanger or rafters can be cut to fit around bay windows, chimnees or a recessed wall for example. Call or fax us a line sketch to verify.
How much fall or pitch do the covers need?
Solid covers requre 1/4" to 1" per Engineering, we recommend 1/2" per foot for best drainage and fitment; the lattice cover does not require a pitch however a slight pitch is recommended so that water does not stand on top of the beam, rafter and lattice.
What do I do, I've got a brick wall?
Holes are drilled into the brick and inserts are installed into the holes, then the hangers are bolted on with a machine bolt.
How are the posts connected to concrete?
For attached covers two holes are drilled into the concrete for each post (with a masonry bit); the anchors provided are used to mount the post brackets directly to the concrete slab or footing . The 3" square posts are then slid over the top of the secured post brackets and a 3/8 inch bolt, washer, & nut (provided) is used to attach the post to the bracket. Freestanding covers require the posts to be set in new concrete footings.
View short video: http://www.youtube.com/watch?v=9yMuJdzBFNI
Can I secure posts to something other than concrete?
Yes. The posts can be attached to a Wood Deck however you need to make sure the Deck can handle the additional uplift and download of a patio cover.
Can I hang a Ceiling Fan?
Yes, however a fan beam is required to support the extra load and the awnings have no UL Approval so all work must be done by an Electrican.
Note: No engineered design available to install ceiling fan on Lattice structures.
Is there an overhang past the post line?
Alumawood covers do cantilever past the posts and beam about one foot in general. Traditional "W" Covers do not have an overhang as the posts attach to the gutter/header; however an optional setback beam can be installed to have an overhang.
Does the product come with Engineering?
Yes, please see more information on engineering.
Do you ship nationwide?
Yes. We use Common carrier Freight Trucks to ship our patio and carport products; we have contracts with some very good discounted rates with many local and nationwide carriers.
Where are the Customer Pick-Up Locations?
Sacramento, CA. - Romoland, CA. - Anaheim, CA. and Phoenix, AZ.
View more on Customer Pick-Up's.
How long does it take to receive a cover?
Approximately 1 1/2 to 2 1/2 weeks. Covers are manufactured to order in 7-9 business days and shipping times will vary depending on your location; orders go into the factory on a first come first serve basis. Orders are shipped out of Southern California and generally take 2-5 days working west to east respectively.