Q: I need a different size than shown of your price schedule. How does that work?

A: All Try-Tech awnings are manufactured to fit your needs. The sizes listed on our web-site are there to give you a representation of our discount pricing. If you need an awning say…..9'-10"x26' wide you will receive a 9-10" x 26'

Q: Can I get an awning that is 14' from my home?

A: Generally that is not a problem. You will need to call to see what options are available for your area, such as : snow loads, wind factor. Height and attachment will have a bearing on your awning design.

Q: What are the heights of posts available?

A: Our awnings come with 8' tall, 3" square aluminum posts. 10' and 12' aluminum posts are available for units requiring more height. For units requiring heavier snow load or larger span installations, we offer steel posts in 10' and 12' lengths. The colonial style steel and colonial style aluminum posts are identical in appearance. For any post over 8' tall, there is a nominal extra charge. Both the aluminum and steel awning posts need to be cut in the field for an exact fit.

Q: Can I install a bug screen later?

A: By using the 3" posts we provide with every kit, the enclosing of the unit with some sort of wall or screen system is accomplished easier. We are currently working on a very cost effective system that will allow our awnings to be converted into a "screened in area". This is in the prototype stage at this point and will not be released for consumer use until we work the "bugs" out. If this is something you are going to do later you might want to purchase what are called bug plugs for your awning. They get installed at the raingutter/header, area. Please let us know if this is in your future plans.

Q: How many posts will I need?

A: The live load, length, and projection of the awning, establish the quantity of posts. Typically a 10' projection x 20' wide awning requires 3 to 4 posts. Your awning engineering will specify the post spacing needed for your particular unit.

Q: What is the distance between posts?

A: The normal post spacing is 10' to 12' apart (depending on live load, length, and projection). An inch or two either way should not create a problem. The posts the are installed on the 2 outside corners of the awning do not have to be located exactly on the corner. The corner posts may be inset up to 25% of your post span ( Example: span of 8'-0"between posts x 25% = 2'-0" maximum ).

Q: How do I get an awning delivered?

A: Common carriers are used to ship our awning products. We have contracts with some very good discounted rates with many local and nationwide carriers.

Q: How heavy are the awnings?

A: On an average, our awnings weigh 1.50 lbs. Per square foot (depends on actual components). Example: A 13' x 38' awning is 494 square feet. (494 sq. ft. x 1.50 lbs. per sq. ft. = 741 lbs.)

Q: How many days will it take to ship?

A: These Awnings are made to order, production time is generally about nine (9) days from date of order plus shipping time. Carrier and distance determine shipping time. Shipping to Louisiana takes about 5 business days from California. To East Coast the trip is about 5-6 business days.

Q: Will it come in one package?

A: An average size awning will be shipped in 5 or 6 boxes. Larger awnings and carports of course will require more packages in order to be easily moved by a single individual.

Q: Can a package be handled easily?

A: The wider the awning, the longer the boxes. The largest length we can ship is 24' long due to common carrier limitations. Smaller awnings will use shorter boxes.

Q: What will happen if I get a bad storm?

A: Our awnings can be designed to withstand, up to 90 M.P.H. winds. We generally have our customers advise us as to the types of winds in their local area. Many areas we are very familiar or we have a general sense of what is required.

Q: How are awnings designed for the snow?

A: This is a very important question. We have the engineering designs to properly adjust your awning to accept your local conditions. A modification in the thickness of the awning pans might be all it would take. Might include such items as adding an extra post or installing a beam.

Q: Do you offer Skylights?

A: Yes. They are available with our 2 1/2" W-Pan (in white only), 2 1/2" Flat Pans (in clear only). Awnings are designed to be maintenance friendly. Sometimes keeping the skylights clean can be a never-ending chore. Be sure you want skylights. Note: Will there be enough light underneath your canopy? Order white pans for "underside" for your awning, white reflects the best.

Q: What do I do if I have a wooden deck?

A: Most building departments will not allow direct mounting of the posts to a wooden deck. However, there are some building departments will allow attaching your deck. Each municipality will have there own requirements. Are going to obtain a building permit to install your awning? In all instances, it is not permissible to mount the awning posts to a handrail of any deck. You can install the posts through the deck and add new footings for the posts or install the posts out past your deck on new footings. If you're not sure which way to proceed, please ask.

Q: How are the posts connected to concrete?

A: All of our awnings come complete with concrete "anchors". Two 1/4" or 3/8" inch holes are drilled into the concrete for each post (with a masonry bit). The anchors provided are used to mount the post brackets directly to the concrete slab. The 3" square posts are then slid over the top of the secured post brackets and a 3/8 inch bolt, washer, & nut (provided) is used to attach the post to the bracket.

Q: Can I secure posts to something other than concrete?

A: No. However there are options for post installation: Directly on a concrete slab, concrete slab with concrete footing or  just a concrete footing. Read and follow the directions for properly installing posts.  There isn't an engineering design to allow posts to be secured to a wooden deck.

Q: What connects the post to the awning?

A: The posts are attached through the bottom of the Raingutter/Header. To achieve maximize awning strength, you can  use an extruded raingutter/header assembly. This assembly doubles as a structural beam and a "cleanable" rain gutter. The posts are directly under the gutter (A downspout and elbow is also included with your awning).

Q: What do I do, I've got a masonry exterior (Plaster/Brick)?

A: There are several options available. Installation and sealing can vary depending on your needs. We will be glad to inform you of how to proceed.

Q: Where should I connect to my house, the eave or wall?

A: We will need to know the following information: How far out from your house is the eave? Are your overhangs  supported with 2 x 4 or 2 x 6's rafters? How far apart are the 2 x? rafters? Your awning includes the required "flashing" to enable you to provide a seal at either mounting location. If at all possible, it is better to mount to the wall for larger or heavier Live Loads. Please consult with us as to your best type of installation (eave/wall?).

Q: Do you sell freestanding awnings?

A: Yes, we have freestanding awnings and carports. Freestanding awnings require steel posts, fair size concrete footings, extra perimeter metal, etc. Normally a free -standing awning is one and a half times the cost of an attached awning. For more information see: Freestanding Awnings.

Q: Can my awning project past my patio with having to extend my concrete patio?

A: There are several options for a cantilevered designed awning. Standard awnings are designed for posts directly under the edge.  When you put a beam at the standard location you can cantilever your awning pans out past the posts. This type will increase the cost of the awning. You will need to install footings under the posts of your awning. It is generally more economical to install new footings at the projection distance. This will depend on your Live Load and Wind Factors.

Q: Will I have technical support?

A: Yes. If after reading the installation instructions you have any questions please feel free to call. All it takes is a few simple tools and be able to follow the installation instructions. Homeowners put up most of our awnings. You don't have to be a qualified contractor.  These are like giant erector sets. Save money install it yourself.  You can do it!

Q: How will I know what to purchase?

A: Please read through our Web Site and if possible make a few notes as to questions you might have. We are very knowledgeable on our products, which will in turn assist you in purchasing a Try-Tech Awning. We've been in the construction trade since 1970.  Please use this experience to your benefit! (Sorry we don't do artist drawings or blueprints).