Q: I need a different size than shown of your price schedule. How does that work?

A: All Try-Tech awnings are manufactured to fit your needs. The
sizes listed on our web-site are there to give you a representation of
our discount pricing. If you need an awning say…..9'-10"x26' wide
you will receive a 9-10" x 26'

Q: Can I get an awning that is 14' from my home?

A: Generally that is not a problem. You will need to call to see what
options are available for your area, such as : snow loads, wind
factor. Height and attachment will have a bearing on your awning
design.

Q: What are the heights of posts available?

A: Our awnings come with 8' tall, 3" square aluminum posts. 10' and
12' aluminum posts are available for units requiring more height. For
units requiring heavier snow load or larger span installations, we
offer steel posts in 10' and 12' lengths. The colonial style steel and
colonial style aluminum posts are identical in appearance. For any
post over 8' tall, there is a nominal extra charge. Both the aluminum
and steel awning posts need to be cut in the field for an exact fit.

Q: Can I install a bug screen later?

A: By using the 3" posts we provide with every kit, the enclosing of
the unit with some sort of wall or screen system is accomplished
easier.

Q: How many posts will I need?

A: The live load, length, and projection of the awning, establish the
quantity of posts. Typically a 10' projection x 20' wide awning
requires 3 to 4 posts. Your awning engineering will specify the post
spacing needed for your particular unit.

Q: What is the distance between posts?

A: The normal post spacing is 10' to 12' apart (depending on live
load, length, and projection). An inch or two either way should not
create a problem. The posts the are installed on the 2 outside
cornersof the awning do not have to be located exactly on the
corner. The corner posts may be inset up to 25% of your post span
( Example: span of 8'-0"between posts x 25% = 2'-0" maximum ).

Q: How do I get an awning delivered?

A: Common carriers are used to ship our awning products. We have
contracts with some very good discounted rates with many local
and nationwide carriers.

Q: How heavy are the awnings?

A: On an average, our awnings weigh .62 - .79 lbs. Per square foot
(depends on actual components). Example: A 13' x 38' awning is
494 square feet. (210 sq. ft. x .79 lbs. per sq. ft. = 165 lbs.)

Q: How many days will it take to ship?

A: These Awnings are made to order, production time is generally about
nine (9) days from date of order plus shipping time. Carrier and distance
determine shipping time. Shipping to Louisiana takes about 5
business days from California. To East Coast the trip is about 5-6
business days.

Q: Will it come in one package?

A: An average size awning will be shipped in 5 or 6 boxes. Larger
awnings and carports of course will require more packages in order
to be easily moved by a single individual.

Q: Can a package be handled easily?

A: The wider the awning, the longer the boxes. The longest length
we can ship is 20' long due to common carrier limitations. Smaller
awnings will use shorter boxes.

Q: What will happen if I get a bad storm?

A: Our awnings can be designed to withstand, up to 90 M.P.H.
winds. We generally have our customers advise us as to the types
of winds in their local area. Many areas we are very familiar or we
have a general sense of what is required.

Q: How are awnings designed for the snow?

A: This is a very important question. We have the engineering
designs to properly adjust your awning to accept your local
conditions. A modification in the thickness of the awning pans might
be all it would take. Might include such items as adding an extra
post or installing a beam.

Q: Do you offer Skylights?

A: Yes. They are available with our 2 1/2" W-Pan (in white only), 2
1/2" Flat Pans (in clear only). Awnings are designed to be
maintenance friendly. Sometimes keeping the skylights clean can
be a never-ending chore. Be sure you want skylights. Note: Will
there be enough light underneath your canopy? Order white pans
for "underside" for your awning, white reflects the best.

Q: What do I do if I have a wooden deck?

A: Most building departments will not allow direct mounting of the
posts to a wooden deck. However, there are some building
departments will allow attaching your deck. Each municipality will
have there own requirements. Are going to obtain a building permit
to install your awning? In all instances, it is not permissible to mount
the awning posts to a handrail of any deck. You can install the
posts through the deck and add new footings for the posts or install
the posts out past your deck on new footings. If you're not sure
which way to proceed, please ask.

Q: How are the posts connected to concrete?

A: All of our awnings come complete with concrete "anchors". Two
1/4" or 3/8" inch holes are drilled into the concrete for each post
(with a masonry bit). The anchors provided are used to mount the
post brackets directly to the concrete slab. The 3" square posts are
then slid over the top of the secured post brackets and a 3/8 inch
bolt, washer, & nut (provided) is used to attach the post to the
bracket.

Q: Can I secure posts to something other than concrete?

A: No. However there are options for post installation: Directly on a
concrete slab, concrete slab with concrete footing or just a concrete
footing. Read and follow the directions for properly installing posts.
There isn't an engineering design to allow posts to be secured to a
wooden deck.

Q: What connects the post to the awning?

A: The posts are attached through the bottom of the
Raingutter/Header. To achieve maximize awning strength, you can
use an extruded raingutter/header assembly. This assembly
doubles as a structural beam and a "cleanable" rain gutter. The
posts are directly under the gutter (A downspout and elbow is also
included with your awning).

Q: What do I do, I've got a masonry exterior (Plaster/Brick)?

A: There are several options available. Installation and sealing can
vary depending on your needs. We will be glad to inform you of how
to proceed.

Q: Where should I connect to my house, the eave or wall?

A: We will need to know the following information: How far out from
your house is the eave? Are your overhangs supported with 2 x 4 or
2 x 6's rafters? How far apart are the 2 x? rafters? Your awning
includes the required "flashing" to enable you to provide a seal at
either mounting location. If at all possible, it is better to mount to the
wall for larger or heavier Live Loads. Please consult with us as to
your best type of installation (eave/wall?).

Q: Do you sell freestanding awnings?

A: Yes, we have freestanding awnings and carports. Freestanding
awnings require steel posts, fair size concrete footings, extra
perimeter metal, etc. Normally a free -standing awning is one and a
half times the cost of an attached awning. For more information see:
Freestanding Awnings.

Q: Can my awning project past my patio with having to extend my
concrete patio?

A: There are several options for a cantilevered designed awning.
Standard awnings are designed for posts directly under the edge.
When you put a beam at the standard location you can cantilever
your awning pans out past the posts. This type will increase the
cost of the awning. You will need to install footings under the posts
of your awning. It is generally more economical to install new
footings at the projection distance. This will depend on your Live
Load and Wind Factors.

Q: Will I have technical support?

A: Yes. If after reading the installation instructions you have any
questions please feel free to call. All it takes is a few simple tools
and be able to follow the installation instructions. Homeowners put
up most of our awnings. You don't have to be a qualified contractor.
These are like giant erector sets. Save money install it yourself.
You can do it!

Q: How will I know what to purchase?

A: Please read through our Web Site and if possible make a few
notes as to questions you might have. We are very knowledgeable
on our products, which will in turn assist you in purchasing a
Try-Tech Awning. We've been in the construction trade since 1970.
Please use this experience to your benefit! (Sorry we don't do artist
drawings or blueprints).